How and when to use the Creative Cloud Cleaner tool

 The Creative Cloud Cleaner tool is a clean up tool that removes certain files, folders, and registry keys that interfere with a new installation or update. This tool can fix most installation issues by cleaning up corrupted installations, removing or fixing corrupted files, and removing or changing permissions registry entries.


Run the Adobe Creative Cloud Cleaner Tool in silent mode to list all the products that the tool can remove. It enables you to remove all Creative Cloud or Creative Suite apps installed on the computer, or to remove selected apps by commenting out the lines in an XML file that the tool generates. 

Adobe Creative Cloud Cleaner Tool

File Size 8 MB

For details, see Help Creative Cloud Cleaner Tool

When should I use the Adobe Creative Cloud Cleaner tool?

• Use the Creative Cloud Cleaner tool with the necessary precautions (such as taking backups of relevant folders) in the case of these issues.

• You have already tried repairing or uninstalling the Creative Cloud desktop app, but still can't update or install your Creative Cloud app.

• You want to remove older Adobe software completely.

• Your Creative Cloud app fails to launch even though you have already tried uninstalling and reinstalling the app.
• You cannot sign in to Adobe apps even after multiple attempts even after trying these common solutions.

• You cannot connect to Adobe servers and have limited access to Adobe apps and services even after trying these common solutions.